Privacy Policy
This privacy policy covers Mind Body Hack Pty Ltd
ABN 15 043 148 397
Thank you for visiting www.bodymindhack.com. Body Mind Hack Pty Ltd is committed to managing the personal and business information of our site users, clients, and suppliers with confidentiality and sensitivity.
We respect your personal information and this privacy policy explains how we collect, hold, use, disclose and otherwise manage your personal information and comply with our obligations under the Privacy Act 1988.
What information do we collect?
Personal information we collect consists of your full name and contact details including postal and email address, phone and mobile number and mental and physical conditions and medical information for treatment.
We may also collect personal information such as your IP address and web activity through third party companies such as social media platforms or Google Analytics if you connect with us over the internet. Usually we will not collect sensitive information (e.g. data relating to professional memberships, race or ethnic origin, political opinions, criminal record, or sexual orientation) from you. We may do so only if it is reasonably necessary for one or more of our functions and with your explicitly consent beforehand. If you do not provide all the information we request, we may no longer be able to provide a product or service to you. The practice may share your details to other health practitioners for referral purposes however not without your consent.
How We Collect Your Personal Information
The practice may collect personal information include in person from discovery meetings, coaching or Kinesiology session or when you register for online events, fill out a form, or correspond via our website, email, social media, messaging platforms or by telephone. We never sell, rent or trade your personal information.
We may collect your personal information from other third parties who provide services to us or on our behalf.
On occasion it may be necessary for us to collect your personal information from a publicly available source. We will only do so once you have consented, you would reasonably expect us to do so, or if it is necessary for us to perform a specific service.
How We Use Your Personal Information
Collecting your personal information allows us to provide you with the products and services you’ve asked for, respond to your requests and provide you with information about us.
The Company also collects, uses and exchanges your information so that we can:
keep clients and contacts informed of current developments and the products and services we offer;
maintain contact with clients;
notify contacts and clients of events, products and services;
manage and administer the products and services we offer;
comply with laws, and assist government or law enforcement agencies;
manage our business;
improve our websites to provide you with a personalised experience; and
provide you with information about other products and services offered by the Company that may be relevant to you.
Who do we share your personal information with?
Depending on the product or service you have applied for, we may share your personal information with other members of the Company. We may also disclose your personal information to third parties outside of the Company, including:
workers involved in providing, managing or administering your product or service;
other health practitioner for referral purposes
We will hold your personal information for such time as required to fulfill the purposes for which it was collected, or as required by law.
Security Of Your Personal Information
We take the security of your personal information very seriously and will take reasonable commercial measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Your information may be kept in electronic form or hard copy from hand written notes taken in clinic or online settings.
We implement a number of processes to ensure your personal information is safeguarded.
Our processes include the following:
information storage security policies;
security measures for systems access;
providing discreet meeting areas for confidential discussions;
accessed control for our Customer Relationship Management solution; and
secure web forms when collecting sensitive information.
We take reasonable care to ensure any personal information you provide us via our website is protected. For example, if we require your sensitive information our websites have electronic security systems in place which include data encryption. Depending on your involvement with our Company and the type of information collected, user identifiers, passwords or other access codes may also be used to control access to your personal information.
Access To Your Personal Information
To request access to your personal information, please email us at mindbodyhack@proton.me. Before we give you the information you may be required to confirm your identity. In certain circumstances we may be able to deal with your request over the telephone or in person, otherwise we will endeavour to process your request within 21 days. In some circumstances we may refuse to give you access if it unreasonably affects the privacy of others.
We take reasonable steps to ensure that the personal information we collect and store is accurate, up-to-date and complete. Please contact us if you think the personal information we hold about you is not accurate, up-to- date or complete.
Use Of Cookies
You are not required to provide us with any personal information as a visitor to our website and you may choose to remain anonymous or to provide us with a pseudo name if you do not wish to reveal your identity. However, please be aware that if this is impractical we may be unable to provide you with proper services.
We use cookies on our website. These are small text files that are placed on your computer when you visit our website that provide us with information such as internet provider, date and time, search phrases, or referring websites. This information is not initially personally identifiable. However it is likely to be once you provide us with your personal information. Cookies enable us to monitor traffic to the various pages on our website, enabling us to create a customised user experience.
Most browsers are programmed to accept cookies. If you wish to erase or block Cookies, you may be able to do this by adjusting the settings of your web browser.